Privacy Policy

BlueSky Synergy, LLC (“BlueSky,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our websites, applications, platforms, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with BlueSky, including through our websites, mobile applications, customer platforms, and related services.

By using our services, you acknowledge and agree to the practices described in this Privacy Policy.

  1. Information We Collect

    BlueSky may collect personal and business-related information directly from users, customers, staffing partners, healthcare organizations, and authorized platform users.

    BlueSky may collect personal and business-related information directly from users, customers, business partners, authorized users, and platform users.

    Information collected may include:

    ● Name
    ● Email address
    ● Telephone number
    ● Mailing address
    ● Employer or company information
    ● Job title or professional credentials
    ● Employment or professional-related information
    ● Account login information
    ● Device and browser information
    ● IP address and usage activity
    ● Communications submitted through forms, support requests, or email


  2. How We Use Information

    BlueSky uses collected information for legitimate business and operational purposes, including to:

    ● Provide, maintain, secure, and improve BlueSky services and applications
    ● Support staffing, scheduling, credentialing, and workforce management workflows
    ● Support customer operational and workforce management activities
    ● Respond to customer service or support requests
    ● Communicate operational or account-related updates
    ● Improve platform functionality and user experience
    ● Monitor system security, availability, and operational performance
    ● Investigate suspected unauthorized activity or security incidents
    ● Comply with contractual, legal, or regulatory obligations
    ● Maintain internal records and reporting


  3. Information Sharing & Disclosure

    BlueSky does not sell personal information to third parties.

    Information may be shared with authorized customer organizations, business partners, service providers, managed service providers, hosting providers, and governmental or regulatory authorities where required.


  4. Data Security

    BlueSky maintains administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

    Security measures may include:

    ● Role-based access controls
    ● Multi-factor authentication (MFA)
    ● Security awareness training
    ● Endpoint monitoring and threat detection
    ● Infrastructure monitoring and alerting
    ● Vendor-supported cloud security controls
    ● Access review and offboarding procedures
    ● Logging and operational monitoring activities


  5. Healthcare Information

    Where applicable, BlueSky may process healthcare-related or workforce-related information in support of customer operational activities.

    BlueSky handles such information in accordance with applicable contractual obligations, security requirements, operational safeguards, and applicable laws and regulations where required.

    BlueSky does not publicly disclose protected healthcare information except as necessary to provide services, comply with legal obligations, or support authorized customer operations.


  6. Data Retention

    BlueSky retains information for as long as necessary to provide services, maintain operational records, comply with contractual obligations, and meet legal or regulatory requirements.

    When information is no longer required, BlueSky will take reasonable steps to securely delete, remove, or de-identify the information where appropriate.


  7. Artificial Intelligence Features

    BlueSky may offer features powered by third-party artificial intelligence (“AI”) service providers, including functionality related to resume parsing, summarization, workflow assistance, or data processing. BlueSky evaluates authorized third-party AI providers prior to use and limits shared data to only that information necessary to provide requested functionality.

    Information submitted through AI-enabled features may be processed by authorized third-party AI providers solely for the purpose of delivering requested functionality. BlueSky does not permit customer-submitted data processed through its commercial AI integrations to be used for training publicly available AI models.

    AI-generated outputs should be reviewed by users for accuracy and appropriateness before reliance or operational use.


  8. Cookies & Analytics

    BlueSky websites and applications may utilize cookies, analytics tools, and similar technologies to maintain functionality, improve performance, analyze usage patterns, support security monitoring, and enhance user experience.


  9. Third-Party Services & Links

    BlueSky services may integrate with or contain links to third-party websites, applications, or services.

    BlueSky is not responsible for the privacy practices or security of third-party providers.


  10. Children’s Privacy

    BlueSky services are not directed to children under the age of 13, and BlueSky does not knowingly collect personal information from children under 13 years of age.


  11. Your Privacy Rights

    Depending on applicable law, individuals may have rights related to their personal information, including the right to request access, correction, deletion, or information regarding processing activities. Privacy requests may be submitted to [email protected].


  12. Changes to This Privacy Policy

    BlueSky may update this Privacy Policy periodically to reflect operational, legal, regulatory, or service related changes.

    Updated versions will be posted with an updated effective date.


  13. Contact Information

    BlueSky Synergy, LLC
    311 White Bridge Rd, Suite D
    Nashville, TN 37209
    Email: [email protected]
    Website: https://www.whatisbluesky.com

Updated May 29th, 2026.