Join the Team

BlueSky is the fastest growing healthcare staffing and recruiting software company.  Come join our energetic, collaborative team where new ideas are welcomed and you can reach beyond your potential.  Grow with us as we change the industry, one day at a time, delivering the best product and customer support to all of our clients.

Available Positions:

Customer Service Analyst

Currently BlueSky is looking for an experienced Support Specialist to deliver excellent customer service to our growing client base. You would be a great match if you possess fantastic trouble-shooting skills, are driven to help customers achieve their goals and are willing to dive deep into a new product to learn it inside out. Excellent communication skills and a good work ethic are also imperative to the success of this position.

Requirements

• 3+ years experience working in Customer Support
• Ability to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalation
• Ability to troubleshoot browser issues
• Interact with Product Management,  both in development and operations, for problem escalation and to keep informed on new features
• Interact with Sales and Support to both mentor and assist with solving issues
• Excellent verbal/written communication skills